From Reactive Maintenance to Preemptive Maintenance

PromptLee is a repairs and maintenance platform that turns messy tenant-reported issues into structured, trackable jobs, using AI-supported triage to flag urgency and compliance-sensitive cases, with a full audit trail from report to fix.

Pilot access is limited while we onboard a small group of early partners.

Built For

PromptLee is designed for organisations managing high volumes of maintenance requests.

University Halls
Social Housing
Student Housing

How it Works

Report

Submit issue

Triage

Assess priority

Fix

Resolve issue

Review

Track results

Tenants report maintenance issues, which are triaged and assigned to contractors. Ticket progress is tracked end-to-end and estates teams can review response time, spot repeat problems, and monitor costs.

Beneficial to Everyone

PromptLee creates value for all stakeholders in the maintenance ecosystem

Tenants

  • Report Issues Quickly
  • Track Repair Progress
  • Stay Informed Without Chasing

Estates

  • Respond to Issues Faster
  • Get Competitive Quotes
  • Track and Control Maintenance Costs
  • Analyse Trends to Predict Future Maintenance

Contractors

  • Receive Clear Job Requests
  • Reduce Back-and-Forth
  • Manage Jobs in One Place

Get Started Today

Click your role below to create an account and enjoy hassle free maintenance management.

Tenant

Tenants

Report issues quickly and track repair progress in real-time without the hassle .

Landlord

Landlords

Manage maintenance efficiently and control costs across your portfolio.

Contractor

Contractors

Receive clear job requests and manage all your work in one place.

Would you like to become a pilot partner?

Join a small group of partners with early access to PromptLee. Contact us through the form below to arrange an onboarding session.

Contact Us

Arrange a Call

Settings



Help!