From Reactive Maintenance to Preemptive Maintenance

PromptLee streamlines maintenance across social housing, university halls, and residential rentals. Issues are reported quickly, triaged clearly, and tracked end-to-end, keeping teams in control and residents informed.

Pilot access is limited while we onboard a small group of early partners.

Built For

PromptLee is designed for organisations managing high volumes of maintenance requests.

University Halls
Social Housing
Student Housing

How it Works

Report → Triage → Fix → Review

Tenants report maintenance issues, which are triaged and assigned to contractors. Ticket progress is tracked end-to-end and estates teams can review response time, spot repeat problems, and monitor costs.

Beneficial to Everyone

Tenants

  • Report Issues Quickly
  • Track Repair Progress
  • Stay Informed Without Chasing

Estates

  • Respond to Issues Faster
  • Get Competitive Quotes
  • Track and Control Maintenance Costs
  • Analyse Trends to Predict Future Maintenance

Contractors

  • Receive Clear Job Requests
  • Reduce Back-and-Forth
  • Manage Jobs in One Place

Would you like to become a pilot partner?

Join a small group of partners with early access to PromptLee. Contact us through the form below to arrange an onboarding session.

Contact Us

Tell us a bit about your organisation and we’ll be in touch.

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